What to Do When Vietnam eSIM 7 day is Not Received After Payment

Check Your Payment Status

First, verify the USDT transaction on the blockchain. Use a block explorer like Tronscan for TRC20 or Etherscan for ERC20. Ensure the transaction ID (TXID) shows confirmed. If it shows pending, wait 10-30 minutes.

Common Reasons for Delay

**Network congestion**: TRC20 usually confirms in seconds, but ERC20 can take longer.
**Wrong network**: Did you send USDT via TRC20 or ERC20? Our system only accepts TRC20. If you sent ERC20, contact support.
**Insufficient amount**: Minimum is 10 USDT for a 7-day eSIM. Check you sent at least that, minus fees.

What to Do Next

**Wait 1 hour**: Most issues resolve within 60 minutes.
**Check spam folder**: Our email with eSIM may be filtered.
**Contact support**: Provide your TXID and order email. We respond within 15 minutes.

Important: No KYC, No Card Needed

We only accept USDT (TRC20/ERC20). No personal info required. Your privacy is protected.

Prices for Vietnam eSIM 7-day

**7 days, 5GB**: 15 USDT
**7 days, 10GB**: 25 USDT
**7 days, 20GB**: 40 USDT
All include unlimited social media on major networks (Viettel, Mobifone). Valid until December 2026.

Pro Tips

Use **TRC20** for fastest delivery.
Double-check the wallet address before sending.
Save the TXID for reference.

Frequently asked questions

How long does it take to receive the eSIM after USDT payment?

Usually within 5 minutes, but can take up to 1 hour due to blockchain confirmation.

I sent USDT via ERC20 by mistake. What should I do?

Contact support immediately with your TXID. We may recover it for a small fee.

Do I need to provide ID or credit card to buy the eSIM?

No. We only accept USDT via TRC20/ERC20. No KYC, no card required.

What if the eSIM doesn't arrive after 1 hour?

Check your spam folder and then contact support with your TXID and order email.

Can I get a refund if the eSIM is not working?

Yes, we offer a full refund within 24 hours if the eSIM fails to activate.